If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details. To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base. Shortening your Queue should resolve the issue. Go to your Queue and remove a few titles from the list. It's possible your Crunchyroll video Queue has grown too big, and this is affecting the app's memory. If after that you are still having an issue, your Xbox could be running low on memory. This DNS change seems to work well with ongoing video problems. Press the _Options_ button on the controller So let's see if updating your **Xbox One**'s DNS settings will help.Ģ. If you are attempting to view a season dubbed in another language, please check your language settings to make sure your preferred language matches.īecause the servers for various devices are all located in different parts of the country sometimes it's a matter of pointing to the right DNS server. Then make sure your preferred language is set to English. This prevents me from accessing any of my gamepass games which is extremely. When I click the green 'Sign In' button, the app quickly refreshes but doesn't actually do anything. Only my microsoft account stays signed in. If the video just remains on a black screen, please make sure that the season being selected is the base season (The English subbed version) or the English dubbed version. Whenever I try to sign into the Xbox app on my PC, it doesn't show any of my games because I'm signed out of my xbox account. If your Xbox One is crashing or timing out before you're able to watch any videos, you should delete the app, delete the related user data, and clear your app cache before reinstalling.
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